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Dynamic Web Technologies - Customer Relationship Management (CRM)
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What is a CRM?

CRM stands for Customer Relationship Management, a software application for managing and nurturing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.




DWT has partnered with SugarCRM the world's leading provider of commercial open source customer relationship management (CRM) software to provide our clients with customised and integrated CRM solutions. Over 6,000 customers have chosen SugarCRM services over lock-in based, proprietary alternatives. Sugar will help you understand who your customers are and how your company is performing. Gain insights across marketing, sales and support so everyone is working toward common goals. Measure results so your company can improve performance.


More about SugarCRM...